Enjoy delicious, locally inspired menus in the informal ambience of the ship’s restaurant whilst savouring the views and nothing beats your favourite cocktail or an after-dinner coffee on the smart terrace area with plenty of chairs and tables as the sun sets.

Delight in the ample and stylish sun deck where you can sit and unwind over a long cold drink and catch up on some reading or chat with your fellow sailors and take in the panoramic vistas as you glide through the glistening water.

On our river cruises we love to take you right into the heart of each town or city you visit along the way, and during your cruise local guides will offer a variety of guided walking tours, panoramic coach tours and/or visits to museums and local cultural favourites such as a wine tasting in Burgundy and a train journey through the Swiss mountains. You will have a good mix of touring and free time to learn about the history and the little quirks of each place, with plenty of time to explore at your own leisure. Please check the itinerary of the cruise for more specific details.

When it’s time to cool off, take a dip off the ship’s platform straight into the Adriatic’s crystal waters then back on board to dry off in the sun – once you’ve discovered this way to holiday, you won’t look back!

There is no requirement to bring formal dress; smart/casual is acceptable for both day and evening as there is no dress code enforced. However men are requested not to wear shorts for dinner or vest tops at any time in the dining room. Men may wish to wear a jacket and tie for dinner. The Captain’s Dinner offers the opportunity, should you wish, for more special attire.

We offer a selection of drinks packages available to purchase and the price is dependent on the length of the cruise, so please check each tour page for more details. This includes the following with lunch and dinner: draught beer; non-alcoholic beer; soft drinks; juices; red, white and rose house wines; and wine recommendations from the menu. The drinks package must be added to your booking for all passengers in a cabin prior to departure and you can do this by calling the reservations team.If you choose not to purchase a drinks package, there is a vast selection of drinks on board each ship available for individual purchase. 

Our ships are fully air-conditioned throughout. Each cabin has individual air-conditioning and heating controls.

The minimum age limit is 12 years old at the date of departure. We reserve the right to limit the number of children on any particular cruise. Any minor must be accompanied by and share a cabin with an adult aged 21 or over. If the adult is not the minor’s parent, a ‘Parental Consent Guardianship Form’ must be signed by a parent or legal guardian prior to sailing.

In the morning a full breakfast is served which includes healthy options and your choice of eggs made to order. For lunch enjoy salads from the buffet, soup and a choice of main courses, including local dishes, plus dessert. The four course a la carte dinners include a selection of international and regional specialities. We cater for most dietary requirements, please ensure you advise our sales team when making the booking.

If you have any concerns about your health whilst on tour, please see your Cruise Director or Concierge. They will be able to advise you about chemists and availability of doctors, etc. In an emergency you could always phone our emergency number as issued on your itinerary. There are no on-board medical personnel, although specific crew members will have basic first aid training. However, the ship can stop at any time to transfer any passenger requiring emergency medical attention to local medical facilities.

We want to ensure you make the correct choice before you book your holiday with us. If you have any concerns regarding the suitability of the holiday due to reduced mobility we would encourage you to contact us or call us on 01283 688 518 to discuss these concerns.

Mooring

Due to the popularity of river cruising at some mooring places, or where our ship is moored alongside another vessel, access to the ship may be via the sun deck and require the navigation of steps so passengers must be able to walk on and off the ship themselves, without the use of crutches or other aids, as gangplanks can be positioned at a steep angle.

On board

Our ships are not adapted for wheelchair access; if you are intending to take a wheelchair or mobility scooter with you, it is essential that you please contact us to let us know. Wheelchairs and mobility scooters can be used on excursions however cannot be used on board the ships due to safety reasons and must not be left in corridors, the lounge or restaurant or any other public areas, but must be stored at reception.

River cruises operate with a smaller crew than ocean cruises and do not have the crew available to personally attend to passengers with reduced mobility; therefore, a travelling companion would need to be able to help with any physical needs.

Whilst most of our ships have a lift on board, it does not operate to all decks.

River cruising on European rivers offers the opportunity to take in the scenery from the comfort of the ship. If you are unable to do some of the shore excursions, your river cruise can still be enjoyable and worthwhile, so please contact us with any concerns or questions you may have.

Shore Excursions

For our river cruises which include an extension and feature a hotel stay, the hotels we use have been chosen due to their location and standard, the facilities offered can differ, it is therefore important that we make the appropriate enquiries with our suppliers on your behalf to ensure any special needs or requests can be catered for.

Accommodation

For our river cruises which include an extension and feature a hotel stay, the hotels we use have been chosen due to their location and standard, the facilities offered can differ, it is therefore important that we make the appropriate enquiries with our suppliers on your behalf to ensure any special needs or requests can be catered for.

Overseas Transport Arrangements

All of our tours involve coach travel. The coaches we use have not been adapted for wheelchair access.

Air Travel

We are able to arrange airport assistance, from the check-in desk to the plane, for anyone with reduced mobility. This is a free service which must be arranged with the airline prior to travel. If you would like us to arrange this assistance for you it needs to be pre-booked more than 48 hours before your flight departs.

Eurostar

If you have reduced mobility and are travelling by Eurostar to your cruise, please contact us. Should you need to travel in your own wheelchair, Eurostar does have specially adapted wheelchair spaces which need to be pre-booked. If you would like assistance at St. Pancras, we can provide you with information and contact details for Eurostar Assist, although we cannot reserve this service for you directly.

Free Wi-Fi available for your convenience

A limited laundry service is available on board, except on the day of disembarkation. A dry cleaning service is not available.

Smoking, including e-cigarettes, is not permitted anywhere on board except for designated areas on the sun deck.

More and more countries in Europe are adopting a stricter legislation on smoking in public places. Smoking is not allowed on any public transport and there may be other restrictions in hotels, bars and restaurants.

Cabins 1, 2 & 3: These cabins measure approximately 10-11 square metres (108-118 square feet) and are located on the upper deck with fixed twin beds and one porthole plus one opening window.

Cabins 5 & 6: These cabins measure approximately 10-11 square metres (108-118 square feet) and are located on the main deck with fixed twin beds and two porthole windows.

Cabins 7 & 8: These cabins measure approximately 10-11 square metres (108-118 square feet) and are located on the main deck with fixed double beds and two porthole windows.

Cabins 9, 10, 13 and 14: These cabins measure approximately 13.5 square metres (145 square feet) and are located on the lower deck with fixed double bed and two porthole fixed windows.

Cabins 11, 12, 15 and 16: These cabins measure approximately 14 square metres (151 square feet) and are located on the lower deck with fixed double bed, a single bed and two porthole fixed windows.