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Our Team
Our

Travel Designers

At Art of Travel, our team brings together genuine expertise across river cruising, ocean voyages, expedition travel and escorted land tours. Each member has built their knowledge through years in the industry and, in many cases, first-hand experience of the journeys they recommend.

We are a small, specialist team. That means when you get in touch, you will speak to someone who knows the subject, takes the time to understand what you are looking for, and stays with you through the process. Personal service is not something we bolt on. It is how we work.

Meet

The Art of Travel Team

Specialists in river, ocean, expedition and escorted travel, here to help shape the right journey around you.

Rachel Crowe-Stewart

Luxury Cruise & Touring Manager

With 35 years of experience in the travel industry, I’m passionate about creating exceptional travel experiences and ensuring every journey is as seamless and memorable as possible.

As Manager at Art of Travel, I’m proud to combine my extensive experience with a genuine passion for travel, luxury holidays, cruise and river cruising, escorted touring and tailor-made experiences. I take great pride in understanding each client’s individual needs and ensuring they receive a truly personal service from the moment they begin planning their journey through to their return home.

My experience across travel sales, operations, customer service and management has given me a strong understanding of what makes a great holiday, and the importance of having someone you can trust to take care of every detail.

At Art of Travel, my aim is simple: to create memorable journeys, deliver exceptional customer service and ensure every client feels valued, looked after and confident in their travel choices.

Donna
Donna Jones

Senior Cruise & Touring Specialist

Travel is about so much more than simply reaching a destination – it’s about creating unforgettable experiences, discovering new places, and making memories that last a lifetime.

With over 25 years in the travel industry, I specialise in tailor-made holidays, long-haul travel, cruises, and leisure travel planning. As an experienced traveller myself, including many solo adventures, I bring first-hand knowledge and practical insight to help clients plan their perfect getaway with confidence.

My background in travel sales, customer service, operations, and branch management enables me to provide expert guidance and a personalised service from the initial enquiry through to your return home. Whether it’s a once-in-a-lifetime trip, a family holiday, or a relaxing escape, I am passionate about creating seamless travel experiences and helping clients make memories they will cherish for years to come.

Helena Reis
Helena Reis

Senior Cruise & Touring Specialist

I am a passionate travel professional with over 15 years of experience helping clients create unforgettable travel experiences, with a particular expertise in cruises.

My knowledge of the cruise industry comes from a unique combination of experiences: working onboard Royal Caribbean for five years as a Purser, Youth Staff, and International Public Relations Officer; sailing as a guest with various cruise lines; and advising travellers as a dedicated Travel Agent.

I believe every client is unique and deserves personalised service and the perfect holiday. My goal is simple: to use my expertise and passion to turn travel dreams into lifelong memories.

Ana Goncalves
Ana Goncalves

Senior Cruise & Touring Specialist

With over 20 years of experience in the travel industry, I have had the privilege of helping people explore the world through land tours, holiday packages, and cruise holidays. Having lived in different countries and immersed myself in various cultures, I have developed a genuine love for travel and the incredible connections it creates.

Speaking several languages allows me to connect with travellers from all walks of life, and nothing makes me happier than helping clients turn their travel dreams into reality. Whether it’s a relaxing cruise, an exciting adventure, or a once-in-a-lifetime journey, I enjoy finding the perfect holiday for every traveller.

My passion is creating unforgettable experiences, providing exceptional service, and helping people collect what I believe are life’s greatest treasures—memories. After all, destinations may change, but the stories, friendships, and moments we create along the way stay with us forever.

Cherie Scott
Cherie Scott

Customer Care Speciallist

With a degree in Tourism and a genuine passion for travel, I bring a wealth of experience and knowledge to my role as a Customer Care Specialist within the travel and cruise industry.

My career has given me the opportunity to work at Walt Disney World in Florida, an experience that developed my strong commitment to creating memorable experiences and delivering exceptional customer service. I have also travelled throughout America and have experienced both the Disney Cruise Line and Caribbean cruises personally, giving me valuable first-hand knowledge of cruising and the destinations our customers love to explore.

I am passionate about putting customers first and take pride in providing friendly, personalised and knowledgeable support. Whether helping someone plan their dream cruise, answering questions or simply making the travel experience as smooth and enjoyable as possible, my aim is always to make every customer feel valued and well looked after.

Filipa Marques
Filipa Marques

Customer Care Speciallist

Passionate about travel and dedicated to providing exceptional customer service, I bring a wealth of experience in hospitality and customer-focused roles to my position as Customer Service Specialist.

Friendly, approachable, and attentive to detail, I take pride in helping customers and ensuring every interaction is positive, seamless, and personal.
I have developed excellent communication, organisation, and problem-solving skills, with a natural ability to listen to customers, understand their individual needs, and provide helpful and professional support.

With a genuine passion for travel, I enjoy discovering new destinations, experiencing different cultures, and meeting people from around the world. My own travel experiences have given me a real appreciation for the importance of great service and the role it plays in creating a memorable holiday.

In my role as Customer Service Specialist, I am committed to building strong relationships with customers and providing friendly, knowledgeable support throughout their journey, helping to make every holiday experience as enjoyable and stress-free as possible.

Our Team

Every member of the Art of Travel team is here to make your journey better. We bring specialist knowledge, personal attention and honest guidance to every enquiry, whether you are planning something specific or still working out where to start.

Between us, we cover river, ocean, expedition and escorted travel in depth, and we take the time to match the right journey to the right person.

Meet the Team

Why book with Art of Travel

We are a team of passionate travel professionals who are dedicated to providing you with first class customer service.

We will ensure you have a personalised and tailored experience through every step of the journey before and after you travel.

Let our team tailor your perfect holiday to your requirements.

Book with confidence, fully protected and fully bonded with ABTA.

Call us today on 02921 20 22 33

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