Please take notice and be aware that only A-ROSA ALVA and the new E-Motion ship A-ROSA SENA have elevators and that this should be taken into account when making your choice. If you have a disability and reasonable accommodation may enable you to use the services, please let them know∘ how you believe they can help. You must inform them in writing, at or immediately after making the reservation, but in any event as early as possible, of any mobility impairment or other condition, whether physical, emotional or mental, which may require accommodation or use of an assistive device during the travel.
If the impairment or condition first arises after making the reservation, you must inform them in writing as early as possible. They may consider, and may confer with you, the cruise operator, airlines, hotels and other service providers regarding possible accommodations. A reasonable effort will be made to accommodate special needs, but A-ROSA advise they are not responsible for denial of service by carriers, hotels, or other independent suppliers.
A participant, who, due to impairment, is not self-sufficient, may be required to travel with a companion who shall take responsibility for assistance needed during∘ the travel and in case of emergency. An individual with a disability that would result in a direct threat to the health∘ and safety of others or to that individual may be excluded, if it is determined there is a significant risk that cannot be eliminated or reduced to an acceptable level by reasonable accommodations, policies, practices, procedures assistive devices or services.
If you fail to timely inform them of any impairment or condition, and it is determined based on information that you should have provided, that participation poses a safety risk to you or direct health or safety threat to others, you may be excluded from parts or all of the travel. A-ROSA advise they shall have no liability to you relating to any condition, treatment, failure to inform them of an impairment, or resulting exclusion.
With regards to pregnancy: For the safety of parent and child, and depending on various circumstances, passengers who are at an advanced stage of pregnancy (after 6 months) may be subject to restrictions or exclusion∘ concerning their ability to travel and/or board a ship. Please inform them immediately, so they can assess your personal circumstances and possible accommodation.